/customer/reply
Create a new respond to customer.
Parameters
| Name |
Type |
Required |
Example |
Description |
| clientId |
string(40) |
yes |
04f78...9f9f3 |
Client id is a unique user identifier provided by GatherUp. |
| hash |
string(64) |
yes |
bd13a40...303f3c5 |
Hash is a digital request signature. Learn how to generate hash here.
|
| customerId |
integer |
yes |
1 |
Customer id. |
| content |
string |
yes |
Thank you very much! |
The content of the comment. |
| title |
string |
no |
Hello there! |
Your title. |
| visibility |
integer(0,1) |
no |
0 (default) |
The visibility the response. Is response public? (1 - yes, 0 - no) |
| respondAsBusinessOwner |
integer(0,1) |
no |
1 (default) |
Respond as business owner (otherwise response will be from logged in user, 1 - yes, 0 - no) |
Request
POST https://app.gatherup.com/api/customer/reply
[Content-Type: application/json]
{
"clientId": "04f78076fbfc66940169d2199af7c6698019f9f3",
"customerId": "2458",
"hash": "67fbca027648a3caf08e47ca685d772aa2d92fb526b8b6e91d74286301c99988",
"content": 'Thanks!',
"title": 'Manager',
"visibility": 1,
"respondAsBusinessOwner": 1
}
Response
{
"errorCode": 0,
"errorMessage": "Success",
"customerId": 24269864
}
Errors
| errorCode |
errorMessage |
| -1 |
Unknown error |
| 1 |
Invalid hash sign |
| 2 |
Invalid clientId |
| 3 |
Server error - please contact support |
| 67 |
Required fields are empty |
| 68 |
Customer does not exist |
| 69 |
You don't have permission |
| 70 |
You don't have permission to manage the selected customer |
| 71 |
The customer has not received feedback |
| 72 |
Feedback Response has been duplicated |